Deposit, Payment and Refund Policies:
All orders require a 40% or $100 (Whichever is greater) non refundable deposit to reserve equipment and Services. If you cancel your event 2 weeks out or more we will give you a Rain check good for a year from the cancellation date. This is only good towards a 40%/$100 deposit of a rental item of equal or greater value. If you cancel within 13 days prior to your rental, your deposit will be forfeited. If weather is an issue we will consider Rain checks on a per event basis, but cannot make any guarantees. If more than 40%/$100 is paid to reserve our equipment or services that amount will be given as a rain check as well..
We guarantee that your Credit Card transactions are safe and secure. You do not have to be concerned. We also guarantee the safety of any information you provide us.
What will you do with my personal information?
We are very concerned about how other web sites use our personal information (name, e-mail address, preferences, etc.). The, owner of Alaka`i Inflatables & Party Rentals is committed to your privacy. As a result, we will always make sure that any information you elect to provide us is kept confidential. We pledge that we will never provide that information to anyone else.
We only use your e-mail address and, any other information you elect to provide us, to better serve you and to keep you informed about changes in our site, party and rental ideas and suggestions, or new products and special pricing only available to our customers and newsletter members . You can rest assured that your information is safe with us. We look forward to serving you.
If you supply us with your postal address or telephone numbers on-line during your order, you will only receive postal or telephone contact from us with information regarding orders you have placed on-line.
With respect to security: We always use industry-standard encryption technologies when transferring and receiving consumer data exchanged with our site. We have appropriate security measures in place in our physical facilities to protect against the loss, misuse or alteration of information that we have collected from you at our site.
If you feel that this site is not following its stated information policy, you may contact us at the above addresses or phone number, The Federal Trade Commission by phone at 202-FTC-HELP (202-382-4357) or electronically at https://rn.ftc.gov/pls/dod/wsolcq$.startup?Z_ORG_CODE=PU01.
Is it really safe for me to use my credit card?
Yes it is. Shopping at www.alakaipartyrentals.com is extremely safe. We guarantee you 100% safety when you use your credit card with us. You must be on our secure server software on a completely separate compartment of our system and your computer must accept cookies or you will be unable to order. That way we are able to guarantee your credit card purchase. You will never have to pay for any unauthorized charges made to your card as a result of shopping with us at www.alakaipartyrentals.com
What makes it so safe?
Still rather not use your card on the internet?
That's fine. You are welcome to print your order and fax it to us with your payment information.
P.O. Box 1528
Remember to include your credit card information, check or money order in the envelope. (Just cut-n-paste this address into your word processor and make a label for your envelope.)
Or call in your order to 808-291-3123
Credit Card Guarantee