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Frequently Asked Questions
Does the price include set up and delivery?
A majority of our equipment includes setup and breakdown. Additional Fees apply for setup and break down of Tables and chairs. Delivery Fees always depend on the location we are delivering to and the amount of the rental. Please inquire for further explanation. Remember prices do not include sales tax.
Does the standard rental time include your set up time?
No. We arrive early to set up so you get the entire rental time to play.
When do you set up?
That depends on how many rentals we have that day. Generally we arrive 1-3 hours before the rental time begins. If we have a lot of rentals that day, we may need to set up as early as 4 hours in advance. If this is the case, we will call the Friday before to confirm that someone will be at the party location.
We´ve rented some really dirty jumps from other companies in the past. Are they always that dirty?
No. The jump should be clean when you get it. Alaka`i Inflatables & Party Rentals cleans and disinfects after every rental.
Do we have to keep it plugged in the entire time?
Yes. A blower keeps air in the jump unit the entire time. Once unplugged they deflate. That's why we require an outlet within 50´ of the unit or a generator. Longer cords can pop your circuit breaker so we bring our own heavy duty cords.